Who we are 

Our website address is: https://maddypots.ca
We are an online provider of fresh and food products, committed to protecting your personal data and privacy.

 

Personal Data Collection

When you make a purchase or interact with our site, we may collect the following data:

  • Your name, email address, billing/shipping address, and phone number

  • Order details and transaction history

  • IP address and browser information for security and analytics

  • Optional account information if you create an account

We use this information to:

  • Process and deliver your orders

  • Communicate with you regarding your orders or customer service

  • Improve your shopping experience

  • Send marketing communications (only with your consent)

 

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

Media

If you upload images to our website (e.g., for reviews or comments), please ensure they do not contain location data (EXIF GPS), as visitors to the site may be able to extract this data.

 

Cookies

We use cookies to:

  • Store login information

  • Remember your preferences

  • Track activity for analytics

  • Improve website functionality

You can choose to disable cookies through your browser settings.

 

Embedded Content

Articles and pages on this site may include embedded content (e.g., videos, images, links). These external sites may collect data and track your interaction with their content.

 

Who We Share Your Data With

We only share your data with third parties necessary for order processing and website functionality (e.g., payment processors, delivery partners, analytics tools). We do not sell your data.

If you request a password reset, your IP address will be included in the reset email for security purposes.

 

How Long We Retain Your Data

  • Comments and related metadata: indefinitely

  • Account data (if registered): until you request deletion or deactivate your account

  • Order history: retained for record-keeping and tax compliance

 

Your Rights Over Your Data

You may:

  • Request a copy of your personal data

  • Ask us to correct or delete your data

  • Withdraw consent to marketing at any time

To make such a request, please contact us at info@maddypots.ca.

 

Data Security

We use SSL encryption and follow best practices to protect your data during transmission and storage.

 

Contact

If you have questions or concerns about your personal data or this policy, contact us at:

📧 info@maddypots.ca
📍 Maddy Pots Inc, 1319 Rue Bernie, LaSalle, QC H8N 1L5